Security is one of the top priorities for organizations, in a context where regulations affecting data protection and processing are constantly evolving.
A recent Gartner® study projects that global end-user spending on security and risk management will total $215 billion in 2024, an increase of 14.3% over 2023. In addition, it forecasts that spending on data privacy and cloud security will register the highest growth rates, with an annual increase of 24%.
Adopting fully reliable solutions from an operational, legal and cybersecurity standpoint was key in 2023 and will be even more so this year. To solve these requirements, it is essential to develop highly scalable and available frameworks and solutions that allow companies to maintain full compliance with current standards while providing the optimal customer experience.
As a technology solutions provider, innovation is at the heart of our business. That's why we are investing heavily in security tools that allow us to stay one step ahead of any emerging threats. In addition, we leverage the power of AI to detect threats based on behaviour and not simply on antivirus signatures. We also apply this technology to email filtering, data analytics on logs from various information sources and much more.
Aware of our responsibility in data management, we are carrying out specialized audits in Data Protection, complemented by compliance with the requirements defined by our partners and API providers to ensure the comprehensive protection of personal information within the framework of the legislation in force in the countries where we have a presence.
That is why we maintain our ISO 27001 and PCI DSS certifications, demonstrating a constant commitment to the highest international standards, and we continue to be recognized as a Trusted Cloud Provider by the Cloud Security Alliance.
At the same time, we continue to increase our presence in public cloud platforms, taking advantage of the security, scalability, maintenance and availability benefits offered by market leaders such as AWS. This expansion allows us to provide more agile and robust solutions for service delivery to our customers.
The use of WebRTC technology allows us to provide a simpler, more stable and manageable architecture while reducing costs, optimizing monitoring and analytics management, simplifying upgrade processes, facilitating integration with other applications and driving evolution beyond legacy systems.
In terms of DevOps, we are increasingly optimizing the deployment of environments, now focused on public cloud environments, reducing the time to deployment. Additionally, automation will be key to streamline operational processes and ensure smooth and efficient upgrades.
Our innovation capability is also focused on taking more traditional technologies such as telephony to the next level, ensuring that our customers have the most advanced and reliable solutions on the market at truly competitive rates.