Dialogic

Technology is delivering entertainment and information to an ever-widening world eager to connect quickly and seamlessly. Dialogic focuses on the promise of this technology, freeing developers to build innovative services without concern for the complexities of their media or the networks on which new applications are delivered. Dialogic also develops technologies that enable operators to give their subscribers a reliable, seamless, and extremely enjoyable communications experience across countless devices connected on a wide variety of networks. 

For over 25 years, Dialogic has been serving both the enterprise and service provider markets. Today, networks using Dialogic technology carry more than fifteen billion minutes of traffic per month, and services built on Dialogic products are used by an estimated two billion mobile subscribers worldwide. Customers like these rely on us, but don’t see us, hear us, or touch us. That’s what makes us the “hidden hero” in communications. 

http://www.dialogic.com/

InConcert

With more than twenty years of experience in software development, corporate integration systems, network connectivity and telephony; in 1999 we embarked in an ambitious project: to develop a unique, world-class, full-ip contact center suite that allows organizations to optimize their customer interactions, and at the same time, seamlessly integrate with any kind of back office technology.Our suite of products includes solutions for call centers, multimedia contact centers, interactive voice response systems, call recording, and predictive dialing systems.
Through all these products, we offer solutions for customer service, collection, telemarketing, personalized banking, and cellular telephony, among others.

http://www.inconcertcc.com

Globitel 

Globitel is a leading global provider of Telecom Solutions that utilizes unparalleled experience in state-of-thearttechnologies, along with dedicated personalized service to provide its clients with the most reliable and efficienttelecom solutions possible. Globitel offers a wide variety of products which are seamlessly integrated with existing infrastructures and are developed with customer’s satisfaction in mind.

Globitel Customer Care products, one of Globitel product lines, helps to automate the time-consuming procedures within the call center, maintain and improve the quality of service you are offering to your customers and introduce innovative services that your subscribers would find helpful, efficient and feasible. For more information about Globitel and its solutions, please visit our website.

http://www.globitel.com/

Syntellect 

Syntellect is a leading provider of self-service and live contact center solutions spanning the entire customer service spectrum. Our comprehensive solutions are designed to empower customers to achieve the best mix of automated and live assistance service with the flexibility to adapt to changing needs and conditions.
At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers. With over two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high- technology, help desk, consumer products and healthcare industries. Syntellect is headquartered in Phoenix, Arizona with additional offices throughout North America and the United Kingdom.  

http://www.syntellect.com/

Terrasoft 

Terrasoft is a leading supplier of integrated Customer Relationship Management (CRM) solutions, offering services to companies of different sizes and industries. Terrasoft CRM solutions will empower your company to optimize business operations and gain a long-term competitive advantage in the market.

A solid experience of successful CRM implementation in companies of six continents, professionalism of the consultants, as well as the application of self-manufactured Terrasoft CRM are the key components that guarantee success of your CRM projects

http://www.terrasoft-crm-software.com

Creativity Software

Creativity Software is a UK-based company that specialises in Location Based Services (LBS). The company provides Mobile Network Operators (MNO) around the world (GSM & CDMA, 2G & 3G) with Mobile Positioning Equipment, Service Delivery Platforms and Applications, enabling them to:

1-Comply with lawful intercept (LI) government mandates (typically for law enforcement) 
2-Increase their ARPU by offering location services to both consumer and enterprise markets
3-Capitalise on the opportunity behind location based mobile advertising 

Creativity Software was one of the first companies in Europe that deployed a commercial location based service (FindYourChild) and was also part of the steering committee that defined the Code of Practice for LBS in the UK. Our customers are testament to the quality of our solutions and our reliability as an end-to-end LBS supplier.

http://creativitysoftware.net/